Get an enquiry follow-up review
A free look at how your business handles new enquiries: how quickly you reply, who owns the next step, and where good leads go quiet. Tell us how things work today and we will come back with clear next steps.
What we look at
- How quickly new enquiries get a first reply
- Whether replies are clear and helpful, or leave people guessing
- Who owns each lead and what happens when that person is busy
- How quotes, bookings, and quiet leads are followed up
- Whether older enquiries are left sitting unused
- How messages are recorded so nothing gets lost
Where enquiries come from
How people get in touch and how those messages are recorded.
Reply speed
How quickly someone normally answers a new enquiry.
Who should speak to them
Simple checks so the right person takes the right conversation.
Follow-up
What happens after a quote, booking, or a quiet reply.
Keeping records tidy
Statuses, ownership, and making sure nothing sits forgotten.
Older enquiries
Whether past contacts can politely be approached again.
What you receive
A short, plain-English summary of where enquiries may be slipping through, plus practical suggestions you can act on with your current phone, email, forms, and calendar. No jargon report. No obligation to buy anything next.
Before you start
- Is it free?
- Yes. The short lead review is free. It is a way for us to understand your enquiry path and for you to see whether clearer follow-up would help.
- How long does it take?
- The short form takes a few minutes. We usually review your answers and reply within one to two working days.
- Is there any obligation?
- No. You can use the suggestions yourself, book a call to talk them through, or leave it there. Nothing is sold as part of the review itself.
- How quickly will you respond?
- We aim to reply within one to two working days during UK office hours (Monday to Friday, 09:00 to 17:30). Bank holidays may take a little longer.
- How is my data used?
- We use what you send only to review your enquiry handling and to contact you about this review. We do not sell your details. See our privacy policy for the full picture.
Full details on how we handle personal data are in our privacy policy.
Get my lead review
Start with a short form. If you prefer, you can continue to a more detailed review.